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By placing a reservation with OnTime Limo you acknowledge and expressly agree to the following policies, terms and conditions and future expressly authorize
OnTime Limo to charge your credit card in full for all charges relating to your reservation, including, but not limited to, charging your credit card in full for the reservation should you be considered a no-show. Service is deemed rendered, whether you enter the vehicle or not, when the cancellation period is reached.
Refund Policy: All deposits made towards your limousine reservation(s) are non-refundable. However, if you need to cancel your reservation for any reason, you will be able to use your deposit towards any future booking within one year of the original booking date. For airport and point-to-point transfers, all "no shows" are non-refundable Liability: OnTime Limo will not be liable for any cancellation or delay that is beyond our control. Including, but not limited to traffic congestion, road closures, accidents, flight delays, weather, family emergencies, incorrect flight information from the client or the booking agent, etc. Reserve The Right: We Reserve the right to cancel any service without refund if driver, or operator, feels renter is putting operator in danger, or is in possession of any illegal substance without exception. Smoking is prohibited by law in livery vehicles and is grounds for early termination of trip with no refund. Lost Items: We are not responsible for any baggage, personal items, or anything else left behind by passengers in the vehicle. However please contact us if you have lost an item and we will return it to you if we have found it. Party paying for the reservation is responsible for all damage and/or cleaning charges incurred by the passenger(s), including but not limited to: vomit/sickness, drinks spillage, burns, upholstery damage, opening a car door into another vehicle or stationary object, etc. Cleaning fees can vary from as little as $200 to more than $1000 depending on the level and location of contamination. Deliberate damage to the interior or exterior of any vehicle will be charged at the cost of restoration, plus a 50% service fee. |